Ensuring success for Marsh

Training Workshops / Personal Coaching / Mentoring

Summary: Pelican designed an assessment process which would allow risk management firm Marsh to identify ‘high potential employees.

The resulting programme was taken in-house, renamed the ‘Accelerated Leadership Programme’ and subsequently rolled out across Europe.

Tell me more

Marsh is a global company offering insurance broking and risk management solutions. Marsh’s 30,000 colleagues advise individual and commercial clients of all sizes in over 130 countries.

The challenge

As part of a structured approach to succession planning, Pelican consultants designed an assessment process to identify ‘high potential employees’ in all areas of Marsh UK.

The Pelican approach

A two-day development centre was designed, and senior managers from the planning committee were then trained to act as assessors in the employee assessment process. This not only created kudos, but also maintained management, ownership and commitment.

The development centre was rolled out to around 70 employees identified as ‘high performing’ by their managers.

The results

A three-year development programme was created to prepare selected ‘high performers’ for succession opportunities and further improve performance across the organisation.

The programme included training workshops, senior manager shadowing opportunities, monitored continuous personal development, personal coaching and was linked to the graduate recruitment process via a mentoring scheme.

The programme was taken in-house under the management of HR, renamed the Accelerated Leadership Programme and rolled out across Europe.

Don’t just take our word for it…

“The Marsh board nor the candidates had any previous experience of running with such programmes.  Cheryl helped us stay focused and overcome political barriers, whilst delivering a professional and effective programme, on time and on budget!” – John Hurrell CEO at Airmic (former Chief Executive Marsh Risk Consulting).

“Cheryl worked with us on the development of our Accelerated Leadership Programme. Her input into the content and her involvement in the delivery enabled us to develop it from a concept into a real and central party of our talent development curriculum. She understood the culture of our firm, the dynamics of the leadership team and was prepared to challenge us when required. Coupled with this, Cheryl’s energy and commitment in the delivery of the programme to the participants played an essential role in its initial success.” – Toby Foster, client services, Marsh UK.

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