Summary: Our brand development and communications campaign for packaging manufacturer and supplier TRM revolutionised their image, drove their Google ranking to page one and resulted in them winning several major new contracts.
The success of the campaign led ultimately to them being bought by their biggest competitor.
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TRM Packaging was the UK’s leading independent manufacturer and supplier of retail-ready packaging to the food, drink and FMCG markets. Established in 2001, TRM offered a complete range of conventional corrugated products, boxes, fitments, flat and pre-glued trays and double wall combinations.
In early 2014 TRM was at a crossroads: the company’s ambition was to grow the business from £38m to £50m turnover in three years by winning several value-added accounts and increasing the range of products supplied to existing customers.
TRM needed a marketing strategy to help them achieve their commercial objectives, and Pelican was commissioned to deliver an outstanding campaign to communicate the company’s proposition to existing and potential customers.
The Pelican approach
We designed and delivered a brand development workshop involving people from factory floor to the boardroom, during which we reviewed the market, interrogated TRM’s visions and values, and identified USPs and brand essence.
This was followed by a completely new brand positioning statement and brand proposition: Profit from our expertise. This new proposition captured the fact that customers would profit from TRM’s expertise both in terms of expertise and hard cash.
With the new proposition agreed, we set about creating an extensive range of brand collateral in the form of new brand guidelines, a corporate ID refresh, new brochure, a PowerPoint sales presentation and new stationery.
We also identified the need for a re-design of the existing website. When we were appointed TRM didn’t appear on the first three pages of Google for any of its key words. Following an exercise to identify key words, we created SEO-rich landing pages supported with a low budget PPC campaign. As a result TRM reached a high position on page one for their key search terms.
Additionally, we implemented a media relations campaign, targeting industry features, issuing releases on developments and organising media visits to the factory. We also targeted key three industry exhibitions, designing and building stands that highlighted TRM’s capabilities.
TRM enjoyed page one Google ranking for top two search terms as a result of Pelican’s campaign. The PR campaign resulted in over 50 pieces of coverage in horizontal and vertical trade press, both print and online, including key titles such as Packaging News and The Grocer. They also benefitted from engaging website content and a greatly enhanced social media profile.
Don’t just take our word for it…
In order to cope with the additional demand, TRM invested over £6 million in new equipment including a multi-point gluer, a new die-cutter and a state-of-the-art printer. Ultimately the growing reputation of the business led to its acquisition by on of Europe’s leading packaging companies DS Smith.
The campaign won a PRCA Dare Award for the Best Technology, Trade and B2B campaign.
Pelican Communications is a specialist in the environment & CSR, food, packaging & logistics and trade association sectors and offers a range of services such as strategy, design, content creation, public relations and people development.
Contact us for marketing and communications expertise.